Tanjung899 Privacy Policy – Malaysian Player Data Protection

1. Introduction and Purpose of This Policy

Tanjung899 operates a Sports Betting and online casino platform at tanjung899.my for Malaysian players. In the course of our operations, we need to collect and process certain personal information from registered members and visitors to our website.

This Privacy Policy ("Policy") sets out in detail what types of information we collect, the purposes for which it is used, with whom it may be shared under certain circumstances, how we protect it, and what rights you have over your own personal information.

Tanjung899 is committed to complying with Malaysia's Personal Data Protection Act 2010 (PDPA) and all relevant data protection regulations. We continually review our privacy practices to ensure they remain current and aligned with applicable legal requirements.

This policy is written in Bahasa Melayu as the tanjung899 platform is focused on the Malaysian market. In the event of any inconsistency between another language version and this Bahasa Melayu version, this Bahasa Melayu version shall prevail.

2. Personal Information We Collect

Tanjung899 collects personal information from you in various ways as you interact with our platform. Below are the categories of information we collect and their primary purposes:

Tanjung899 only collects information that is strictly necessary. We do not request information that is irrelevant to the services we provide, and we do not store credit card numbers or sensitive payment details directly on our servers — all transactions are processed through third-party payment gateways that comply with industry security standards.

3. How We Use Your Information

Personal information collected by Tanjung899 is used exclusively for legitimate purposes related to the operation of our platform. The primary purposes for which data is used are as follows:

• Account Management: Creating, verifying and managing your Tanjung899 account, including the KYC (Know Your Customer) process required for legal compliance.
• Transaction Processing: Processing deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX, as well as handling withdrawal requests to your account in MYR.
• Service Provision: Grants you access to all games and features on the tanjung899 platform, including Sports Betting, Live Casino, slots, e-sports, and virtual sports.
• Security and Fraud Prevention: Detecting and preventing fraudulent activity, money laundering, account misuse, and other security threats against the tanjung899 platform and its players.
• Customer Support: Responding to enquiries, resolving complaints and providing technical assistance to Tanjung899 members via live chat and email.
• Platform Enhancements: Analysing aggregated usage patterns to better understand the needs of Malaysian players and to improve the features, design, and performance of the tanjung899 platform.
• Legal Compliance: Complying with legal obligations, anti-money laundering (AML) regulations, and reporting requirements to the relevant Malaysian authorities when required.
• Service Communications: Sending important notices regarding your account, changes to terms of service, security alerts, and transaction information via email or SMS.

4. Information Sharing and Disclosure

Tanjung899 does not sell, rent, or trade players' personal information to third parties for marketing or commercial purposes. This is our absolute commitment to every member.

However, in the course of operating the platform, Tanjung899 may share your personal information with a limited number of third parties, and only in the following circumstances:

• Payment Service Providers: Payment gateways and e-wallet processors such as Touch 'n Go, GrabPay, Boost, ShopeePay, and FPX processors responsible for handling your deposit and withdrawal transactions. They receive only the information necessary to complete each transaction.
• Game Software Providers: Casino and sports game providers whose services are used on the tanjung899 platform may receive the minimum information necessary to operate games fairly and securely.
• Identity Verification Services: Third-party providers that assist Tanjung899 in verifying player identity as part of the KYC process — subject to strict confidentiality agreements.
• Malaysian Regulatory Authorities: Where required by Malaysian law, court order, or a competent regulatory authority, tanjung899 will disclose the necessary information. This includes criminal investigations, money laundering cases, or directives from the relevant authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of Tanjung899 assets, player information may be transferred to the successor entity, subject to prior notice to players and equivalent privacy protections.

All third parties that Tanjung899 works with are bound by data protection agreements requiring them to handle player information to security and confidentiality standards equal to or higher than those of Tanjung899 itself.

5. Data Security and Protection Measures

Tanjung899 invests seriously in the security of our players' data. The following are the key technical and organisational measures we have in place:

• 256-bit SSL Encryption: All communications between your browser and tanjung899's servers are protected by Secure Socket Layer (SSL) with 256-bit encryption keys. This ensures your information cannot be intercepted or read by third parties during transmission.
• Data Segregation: Sensitive financial data is stored separately from general profile data, in a more restricted environment with tighter access controls.
• 24/7 Monitoring: Tanjung899's security systems are continuously monitored to detect suspicious activity, intrusion attempts and traffic anomalies that may indicate a cyberattack.
• Internal Access Controls: Only Tanjung899 staff who genuinely require access to player data to carry out their authorised duties are permitted to do so. All access is logged and audited on a regular basis.
• Two-Factor Authentication: Tanjung899 offers and encourages the use of two-factor authentication (2FA) for account login as an additional security layer to protect your account.
• Regular Security Testing: The Tanjung899 platform undergoes regular penetration testing and vulnerability assessments to identify and address security weaknesses before they can be exploited.

6. Cookies & Tracking Technologies

Tanjung899 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

The types of cookies used by Tanjung899 are as follows:

• Essential Cookies: Required for the core functionality of the Tanjung899 platform — including login authentication, session security and language preference memory. These cookies cannot be disabled, as the platform will not function properly without them.
• Performance Cookies: Collecting information on how players use the tanjung899 platform — including the most visited pages, time spent, and errors encountered. This information is used in aggregate form to improve performance and the overall user experience.
• Functional Cookies: Saving your preferences such as display language, game table settings, and other personal configurations so you do not need to reconfigure your settings each time you log in to Tanjung899.
• Analytics Cookies: Helping tanjung899 understand aggregate usage patterns in order to make better decisions about platform development. This data is not linked to the individual identity of any player.

You can manage or delete cookies at any time through your web browser settings. Please note, however, that disabling essential cookies may affect the functionality of the Tanjung899 platform and your overall gaming experience.

7. Data Retention & Deletion

Tanjung899 retains your personal information for as long as your account remains active, or for as long as necessary to fulfil the original purpose for which the data was collected, subject to applicable legal requirements.

The main data retention periods at Tanjung899 are as follows:

• Active Account Data: Retained for as long as your Tanjung899 account remains active. After account closure at your request, data is kept for a minimum of 5 years for legal compliance purposes and to resolve any potential claims.
• Financial Transaction Records: Tanjung899 retains records of all deposit and withdrawal transactions in MYR for a minimum of 7 years, as required under Malaysia's financial and anti-money laundering laws.
• Support Communication Logs: Support chat records and emails are retained for 2 years from the date of interaction for quality control and dispute resolution purposes.
• Technical Log Data: System access logs and security activity are retained for 1 year for security investigation and fraud prevention purposes.

Once the defined retention period has expired and there is no legal requirement to retain the data further, tanjung899 will securely delete or destroy the data in a manner that ensures it cannot be recovered or reused.

8. Your Rights Over Personal Data

As a registered Tanjung899 player, you have the following rights regarding your personal information under Malaysia's Personal Data Protection Act 2010 (PDPA):

• Right to Access: You may request a copy of the personal information Tanjung899 holds about you. We will provide this information within 21 days of receiving your request.
• Right to Rectification: If you find that any personal information tanjung899 holds about you is inaccurate, incomplete, or out of date, you have the right to request a correction. Updates can be made through your account profile settings or by contacting our support team.
• Right to Withdraw Consent: If you have previously consented to receiving marketing communications from tanjung899, you may withdraw that consent at any time. Withdrawing consent does not affect the validity of any processing that took place prior to withdrawal.
• Right to Object: You have the right to object to the processing of your personal information for specific purposes — particularly for direct marketing — and Tanjung899 will honour that objection.
• Right to Request Erasure: Under certain circumstances, you may request that Tanjung899 delete your personal information. However, such requests are subject to the record-retention obligations mandated by Malaysian law.

To exercise any of the above rights, contact the Tanjung899 support team via live chat or email at support@tanjung899.my. We may need to verify your identity before processing your request to ensure the security of your data.

9. Children's Privacy & Age Restrictions

The Tanjung899 platform is intended for individuals aged 18 years and above only. We do not knowingly collect personal information from individuals under the age of 18.

If we determine that we have collected personal information from a minor without appropriate consent verification, we will take immediate steps to delete that information and close the relevant account.

Tanjung899 encourages parents and guardians to use parental control software and monitor their children's online activity to prevent underage access to betting platforms. If you believe a child under 18 has registered an account with tanjung899, please contact us immediately at support@tanjung899.my.

10. Amendments to This Privacy Policy

Tanjung899 reserves the right to amend or update this Privacy Policy at any time as needed — whether to reflect changes in our privacy practices, new legal requirements, or platform improvements that affect how we handle data.

When we make significant changes to this Privacy Policy, we will notify you through one or more of the following methods:

• Clear notice on the main page of the Tanjung899 platform
• Email sent to the address registered to your account
• In-account notification on your next login to tanjung899

The latest version of this Privacy Policy will always be available on this page, along with a clear update date. It is your responsibility to review this Privacy Policy from time to time. Your continued use of the tanjung899 platform after any changes are published constitutes your acceptance of those changes.

11. Contact Us for Privacy Enquiries

If you have any questions, concerns or complaints regarding this Privacy Policy or how Tanjung899 handles your personal information, please do not hesitate to contact us:

• Live Chat: Available 24 hours a day, 7 days a week, directly from the tanjung899 website. The fastest way to get answers — average response time under 3 minutes with our Bahasa Melayu-speaking team.
• Email: support@tanjung899.my — for detailed written enquiries or if you need to attach supporting documents.

For requests relating to personal data rights — such as access, correction, or deletion requests — please clearly state in your message that this is a "Data Rights Request" so it can be promptly routed to the appropriate staff.

Tanjung899 aims to respond to all privacy-related enquiries within 5 business days. More complex data rights requests may take up to 21 working days to be fully resolved, but we will keep you updated on progress throughout that period.